PDC RELEASES PROQA/CARDSET UPDATES FOR IAED’S IMPROVED FIRE PRIORITY DISPATCH SYSTEM

FOR IMMEDIATE RELEASE


Contact: Kris Berg
800-363-9127, Ext. 116
kris.berg@prioritydispatch.net
http://www.prioritydispatch.net

SALT LAKE CITYPriority Dispatch Corp. (PDC) has released a Fire Protocol update for its ProQA® Paramount calltaking software and cardsets based on protocol improvements to the International Academies of Emergency Dispatch’s® (IAED) Fire Priority Dispatch System (FPDS®).

FPDS v6.1a makes the distinction between the two incident types—the chief complaint’s unknown odor and natural gas leak—clearer by removing the rotten egg description of a suspected natural gas leak from the Protocol 61: HAZMAT shunt on Protocol 66: Odor (Strange/Unknown). While using the FPDS, the foremost chief complaint of a “rotten eggs or sulfur” odor should be handled on Protocol 60: Gas Leak/Gas Odor (Natural and LP Gases). As a safety net, Protocol 66 shunts the calltaker to Protocol 60 to which the clarifier “(rotten eggs/sulfur)” has been added.

However, when the chief complaint is chemical suicide, the clarifier “(rotten eggs/sulfur)” odor is secondary to the original chief complaint. Two new rules have also been added to Protocol 66 to aid calltakers in choosing the most appropriate protocol.

Automatic ProQA and cardset updates for FPDS v6.1a will ensure Fire Protocol users will have the latest research-backed tools to deal with these types of fire calls.

ProQA Paramount software is the exclusive operational system for PDC’s FPDS v6.1a. The updates in this version help decrease calltaking times, increase accuracy and efficiency, and enhance the user experience. For more information about ProQA Paramount or FPDS v6.1a, go to www.prioritydispatch.net . 

About PDC 

Priority Dispatch Corp. provides research-based protocol solutions to emergency call centers in medical, fire, police, and nurse triage disciplines. PDC is the only dispatch system provider with an in-house research and development organization and the approval of a recognized body of industry experts, the International Academies of Emergency Dispatch (IAED).